Can I change my booking after it’s been confirmed?
It's dependent on what changes you're looking to make and when you're looking at making them. If you're in the airport departure lounge and want to change your destination then it's probably not going to be possible but we'll always try and accommodate changes where we can. If there's going to be any costs that we incur to do this (such as hotel cancellation fees or transport change fees) then we'll let you know before you make the change. We'll also charge you a small administrative fee to get this done.
Related Articles
When is my trip booked and confirmed?
Once we take your deposit we'll work with our partners on the ground in each place you're visiting to make sure we can fulfull the trip as we've described it. 99% of the time this will be absolutely fine, especially if you're booking is for a long ...
What is the booking deadline for your trips?
Generally speaking we can accept booking right up until the last minute. However, anything booked less than 60 days before your intended departure is going to have to be on-request until we can get it all confirmed for you. Most of the time there are ...
Is a deposit required to secure my booking?
Yes, a deposit of 25% per person is required to secure your booking. That amount might vary slightly by destination or trip. Once that’s taken care of, ywe'll set about confirming all of the elements of your trip and you can start counting down to ...
Can I reserve a spot on a trip before booking?
Once you’re ready to commit, a deposit secures your place on the trip. If you need more time to decide, just let us know—we’ll be here when you’re ready to book!
What’s the best time of year to travel to Rwanda?
The best time to travel to Rwanda largely depends on what you want to do. If you're planning to go gorilla trekking, the dry seasons from mid-December to early February and from June to September are ideal. During these months, the weather is more ...