How do you handle health and safety on your trips?
Health and safety covers a pretty wide range of topics but when you book your trip with us you can be sure that you're going to be with qualified guides, the equipment you use will have been tested, the accommodation you stay at inspected and the transport you get around in will have passed any relevant local standard tests.
Different countries around the world have different standards of what accommodation gradings mean, what food preparation rules are in place, what safety devices are mandatory and what qualifications guides must have. Please be aware of this and exercise your own judgement when travelling.
Our trips, and any trip you take for that matter, have an element of risk built-in to them. This might be the local hazards of the destination you're visiting such as a higher risk of natural disasters, or it could be the risk specific to the activities you're doing, such as trekking at altitude.
There's never a way to eliminate risk completely. We work pretty hard behind the scenes to make sure that our trips are safe, our teams are qualified and your experience is seamless. If you see anything that you feel isn't up to scratch, then please let us know.
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Are there age limits or health requirements for your trips?
Some trips will have a minimum age that we're able to accept bookings for. This is to manage the risk for young travellers. We don't have any upper limits but our trips do require a basic level of fitness. We'll also ask you to let us know about any ...
Will I need any vaccinations or health documents?
We're pretty good at planning trips (and taking a few of them too!) but we're not medical experts. It's imperative that you book an appointment at a travel clinic or with the nurse at your GP to get the expert advice on what vaccinations or other ...
How customisable are your trips?
We list a range of itineraries on our website to give you ideas and inspiration and to act as a starting point for planning your adventure. Each of our itineraries are customisable. This might mean: adding in extra days or cutting out a day here or ...
Are your trips suitable for beginners?
Yes, absolutely! Our Explore trips are great for people wanting an adventure and some spontanaity with the reassurance of a trusted guide to point you in the right direction. Our honeymoon and family trips are great for people wanting a ...
Do you include flights on your trips?
No, we don't include international flights. Our trips start and finish in the country that you're planning on visiting. This is to allow people to book the flights that work best for them. If your itinerary includes a domestic or regional flight we ...