What happens with the feedback I provide?
We use it to work out what's working well, what could be improved and what we can do to make our trips even more unforgettable (in a good way!).
We don't share anything publicly with your name attached unless we've got your express consent.
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What happens if Earth Dog Travel cancels a trip?
Hopefully that won't happen but there may be very rare occasions that we'll need to cancel a trip due to circumstances beyond our control. We're talking about natural disasters, changes in FCDO advice, pandemics and all that stuff that we hope never ...
How can I leave feedback about my trip?
After your trip we'll ask you to complete a very short survey. This will give us a really good understanding of what elements of your trip you loved and where (if anywhere!) you think there's room for improvement. We really value feedback and use it ...
Where can I write a review?
Hopefully it's only glowing feedback you've got about your experience, in which case feel free to sing it from the rooftops! It's incredibly important to any business that people can see reviews and feedback about the trips they're booking and the ...
What should I pack?
We provide a fairly comprehensive list of suggested items to pack depending on the destination and the trip you're doing. A packing list for a trip to Everest Base Camp is very different to what you'll need on a trip to Morocco in the summer!
Can you recommend a travel insurance provider?
Travel insurance is pretty heavily regulated so we can't make specific recommendations. We're happy to share with you the names of a couple of different companies we've used in the past and who we know provide cover for the types of activities you'll ...